# PLVR Business Portal

- [PLVR Business Portal Guide](https://docs.business.plvr.io/index.md): A user guide for event organizers: find your way by organizer type, event phase, or team role.
- [Onboarding](https://docs.business.plvr.io/getting-started/onboarding.md): Everything you need to get set up on the PLVR Business Portal: sign up, create your organization, complete your profile, add your team and get ready for your first event.
- [Quickstart](https://docs.business.plvr.io/getting-started/quickstart.md): A short path to launching your first event on the PLVR Business Portal, from event page to first ticket sale.
- [Portal tour](https://docs.business.plvr.io/getting-started/portal-tour.md): A guided look at the header, account menu, and event menu of the PLVR Business Portal.
- [Small events](https://docs.business.plvr.io/organizers/small-events.md): A lean setup for single-day events with one or two ticket types.
- [Mid-size events](https://docs.business.plvr.io/organizers/mid-size-events.md): Multi-tier ticketing, promotions and tracking, and an onsite scanning team for events of a few hundred to a few thousand guests.
- [Festivals](https://docs.business.plvr.io/organizers/festivals.md): Multi-day events with sessions, bundles and add-ons, PLVR Tap cashless, and a larger onsite team.
- [Recurring and community events](https://docs.business.plvr.io/organizers/recurring-community.md): Build an audience over time, understand who returns, and bring people back to your next event.
- [Guides by phase](https://docs.business.plvr.io/phases/index.md): Follow an event from planning and ticket sales, through event day, to reports and follow-up.
- [Before the event](https://docs.business.plvr.io/phases/before.md): Plan, set up and sell: an ordered checklist from first login to opening day, with optional PLVR Tap setup.
- [During the event](https://docs.business.plvr.io/phases/during.md): Event day: admit guests, sell at the door, run the onsite desk, and handle cashless issues and cases.
- [After the event](https://docs.business.plvr.io/phases/after.md): Close out the event: reports, spending, promo results, and follow-up with your audience and followers.
- [Guides by team](https://docs.business.plvr.io/roles/index.md): Find the page for your team: what you do in the portal, the pages that matter to you, and a recommended path.
- [Core team](https://docs.business.plvr.io/roles/core-team.md): The owners, admins and managers who set up the organization, build events, open ticket sales and run the show.
- [Scanning team](https://docs.business.plvr.io/roles/scanning-team.md): The gate, wristband, top-up and desk teams who run event day, and how access is set up for them.
- [Data team](https://docs.business.plvr.io/roles/data-team.md): Find the right report for each question: tickets sold, audience, spending, cashless activity, payment links and vendor settlement.
- [Marketing team](https://docs.business.plvr.io/roles/marketing-team.md): Drive ticket sales with promo codes, tracking links, affiliates and email campaigns, and follow who is interested.
- [Launch checklist](https://docs.business.plvr.io/guides/launch-checklist.md): Take an event from draft to going live: page, tickets, registration form, payment options and promotions, with what to check at each step.
- [Promote your event](https://docs.business.plvr.io/guides/promote-your-event.md): Choose between promo codes, tracking links, affiliates and email campaigns, and see an example campaign plan.
- [Cashless festival setup](https://docs.business.plvr.io/guides/cashless-festival-setup.md): Set up PLVR Tap end to end: top-up stations, payment methods, personalization questions, vendors and menus, approvals, wristbands and onsite staff.
- [Event day runbook](https://docs.business.plvr.io/guides/event-day-runbook.md): Run your event with Onsite Operations: who does what on shift, how to handle entry, wristbands, cashless problems, guests, door sales and escalations.
- [After the event](https://docs.business.plvr.io/guides/after-the-event.md): Review sales, cashless spending and promotion results, settle with vendors, and follow up with your audience.
- [Scenario: General Admission in Tiers](https://docs.business.plvr.io/tickets/scenario-ga-tiers.md): Sell only General Admission in stages (Early Bird, General Admission, Final Release) and let a release chain open each tier automatically.
- [Scenario: Multi-day Festival](https://docs.business.plvr.io/tickets/scenario-multi-day-festival.md): Set up a festival that runs over several days using one session per day, with consistent tiers and clear sales per day.
- [Scenario: Group Packages with Bundles](https://docs.business.plvr.io/tickets/scenario-bundles.md): Sell packs such as a Group of 4 at a better per-ticket price, and understand how bundles use your ticket inventory.
- [Scenario: VIP Tickets and Add-ons](https://docs.business.plvr.io/tickets/scenario-vip-addons.md): Offer a small number of premium tickets and sell extras such as parking or merchandise alongside them.
- [Scenario: Discount Campaigns with Promo Codes](https://docs.business.plvr.io/tickets/scenario-promo-discounts.md): Use promo codes to reward partners, run a limited-time offer, or discount one slow-selling ticket.
- [Scenario: Comping Guests, Artists, and Press](https://docs.business.plvr.io/tickets/scenario-comp-guests.md): Issue free tickets to artists, press, sponsors, and staff, and understand how they affect your capacity.
- [Organization settings](https://docs.business.plvr.io/organization/settings.md): Edit your organization's public profile: logo, name, description, links, venue and more.
- [Team and roles](https://docs.business.plvr.io/organization/team.md): Add team members to your organization, choose their roles, and remove them.
- [Audience](https://docs.business.plvr.io/organization/audience.md): Understand who attends your events and how many attendees come back, with charts and an exportable list.
- [Events overview](https://docs.business.plvr.io/events/overview.md): Find your events, change their visibility, and read an event's sales and performance overview.
- [Event editor](https://docs.business.plvr.io/events/event-editor.md): Edit your event's public page: images, name, times, price label, button text, description and terms.
- [Registration form](https://docs.business.plvr.io/events/registration-form.md): Choose which questions buyers answer at checkout, whether each is required, and the order they appear in.
- [RSVP](https://docs.business.plvr.io/events/rsvp.md): Review RSVP requests, approve or reject attendees, and export the list.
- [Followers](https://docs.business.plvr.io/events/followers.md): See the people who follow your event.
- [Ticketing Concepts](https://docs.business.plvr.io/tickets/concepts.md): A plain-language tour of sessions, ticket types, bundles, add-ons, release chains, limits, and fees, and how they fit together.
- [Ticket Management](https://docs.business.plvr.io/tickets/ticket-management.md): Reference for editing tickets and bundles, turning them on or off, creating add-ons, and automating tiers with release chains.
- [Ticket Report](https://docs.business.plvr.io/tickets/ticket-report.md): See every ticket and add-on sold for your event, filter the list, and export it to CSV.
- [Complimentary Tickets](https://docs.business.plvr.io/tickets/comp-tickets.md): Issue free tickets to guests one at a time or in bulk, email them to recipients, and download them later.
- [Payment Links](https://docs.business.plvr.io/other/payment-links.md): Create one-time payment links for custom amounts, share them by URL or QR code, and track who has paid.
- [Promo Codes](https://docs.business.plvr.io/promotions/promo-codes.md): Create discount codes for your tickets, set limits and time windows, and track how each code performs.
- [Email Campaigns](https://docs.business.plvr.io/promotions/campaigns.md): Send an email to ticket holders, interested followers, or your own list, and track opens, clicks, and revenue.
- [Door Sales](https://docs.business.plvr.io/promotions/door-sales.md): Download a QR code and printable poster so guests can buy tickets on-site from their phones.
- [Tracking Links](https://docs.business.plvr.io/promotions/tracking-links.md): Build trackable links and QR codes for each marketing channel and see how many clicks each one gets.
- [Affiliates](https://docs.business.plvr.io/promotions/affiliates.md): Enroll your event in the PLVR affiliate program and set a commission for each ticket type.
- [PLVR Tap overview](https://docs.business.plvr.io/tap/introduction.md): How PLVR Tap works for your event: wristbands, cashless wallets, top-ups, vendors, and menu approvals.
- [Top-up setup](https://docs.business.plvr.io/tap/top-up-setup.md): Create top-up stations and choose which payment methods staff can record for onsite top-ups.
- [Vendors](https://docs.business.plvr.io/tap/vendors.md): Create vendors, then manage their sales locations, items, and login codes.
- [Approvals](https://docs.business.plvr.io/tap/approvals.md): Review and approve or reject item and category submissions from vendors.
- [Cashless activity](https://docs.business.plvr.io/tap/cashless-activity.md): See every top-up and spending transaction for your event, filter it, and export it.
- [Spending report](https://docs.business.plvr.io/tap/spending-report.md): Review sales by vendor and by item, and export summaries and vendor settlement reports.
- [Personalization form](https://docs.business.plvr.io/tap/personalization-form.md): Choose which attendee-identity questions are asked before a wristband is bound.
- [Command Center](https://docs.business.plvr.io/onsite/command-center.md): The Onsite Operations home screen: search for a guest, see what needs attention, and open any desk workspace.
- [Search](https://docs.business.plvr.io/onsite/search.md): Find the person at the desk by Ticket ID, email, wristband, order number or payment reference, and see why each result matched.
- [Tickets & Entry](https://docs.business.plvr.io/onsite/tickets.md): Review tickets, understand why someone can't get in, and resolve entry problems at the desk.
- [Wristbands](https://docs.business.plvr.io/onsite/wristbands.md): Add wristband stock, bind and unbind bands, freeze or replace them, and resolve ownership conflicts on Tap events.
- [Cashless](https://docs.business.plvr.io/onsite/cashless.md): Reconcile top-ups and spending at the desk: the money ledger, unresolved top-ups, transaction detail and what the console can and cannot do.
- [Guests](https://docs.business.plvr.io/onsite/guests.md): Check a name against the guest list, admit guests at the door, and add someone who was approved on the day.
- [Participants](https://docs.business.plvr.io/onsite/participants.md): The full picture of one person at the desk: identity, tickets, wristbands, wallet and activity, with the actions you can take.
- [Service cases](https://docs.business.plvr.io/onsite/cases.md): Record problems raised at the desk, attach evidence, send them for review and conclude them with a clear answer.
- [Onsite staff](https://docs.business.plvr.io/onsite/onsite-staff.md): Create and manage login codes for your gate, binding and top-up teams.
- [Table booking](https://docs.business.plvr.io/other/table-booking.md): Set up your venue's table booking: venue details, images, and the tables guests can book with their capacity and minimum spend.
- [Marketing](https://docs.business.plvr.io/other/marketing.md): The Marketing section of the Business Portal, currently a placeholder with no tools yet.


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