> ## Documentation Index
> Fetch the complete documentation index at: https://docs.business.plvr.io/llms.txt
> Use this file to discover all available pages before exploring further.

# PLVR Tap overview

> How PLVR Tap works for your event: wristbands, cashless wallets, top-ups, vendors, and menu approvals.

PLVR Tap lets attendees pay at your event by tapping a wristband instead of using cash or cards. Each attendee has an Event Wallet. They add money to it (a top-up), then spend it at vendor stalls such as food and drink.

The Business Portal is where you, as the organizer, set all of this up before the event and keep an eye on it afterwards.

> [!NOTE]
>
> PLVR Tap pages only appear for events that have PLVR Tap enabled. If you don't see the **PLVR Tap** group or **Personalization Form** in the event sidebar, the event isn't a Tap event.

## The main pieces

> **Attendees and wristbands**
>
> An attendee's ticket is linked to a physical wristband at entry. The wristband is tied to their Event Wallet.

> **Top-ups**
>
> Attendees add funds online in the PLVR app, or onsite at a top-up station by cash or card.

> **Vendors**
>
> Stalls that sell items. They build their menu, you approve it, and they charge attendees by scanning wristbands.

> **Approvals**
>
> Vendor menu changes (new or edited items and categories) wait for your review before going live.

## End-to-end flow

The flow below shows who does what. Money actually moves when an attendee tops up and when they pay at a stall.

```mermaid theme={null}
flowchart LR
    subgraph Organizer
        O1[Configure event and top-up stations]
        O2[Issue vendor and staff access codes]
        O3[Review and approve vendor menus]
        O4[Export sales and settle payouts]
    end
    subgraph Vendor
        V1[Build menu: items, prices, photos]
        V2[Submit for approval]
        V3[Log in at sales location]
        V4[Create order and scan wristband to charge]
        V5[Settle with organizer]
    end
    subgraph Staff[Event-day staff]
        S1[Log in with event code]
        S2[Scan ticket and bind wristband]
        S3[Top up attendee at station]
    end
    subgraph Attendee
        A1[Buy and personalize ticket]
        A2[Optional: top up online]
        A3[Present ticket at entry]
        A4[Top up onsite]
        A5[Tap wristband to pay]
    end
    O1 --> S1
    O2 --> V3
    O2 --> S1
    V1 --> V2 --> O3
    O3 --> V3
    A1 --> A2 --> A3
    A3 --> S2
    S2 --> A4
    A4 --> S3
    V3 --> V4
    A5 --> V4
    V4 --> V5
    V5 --> O4
```

### Before the event

1. **Organizer** configures the event and creates top-up stations (see [Top-up setup](/tap/top-up-setup)).
2. **Organizer** creates vendors and issues login codes to vendors and onsite staff (see [Vendors](/tap/vendors) and [Onsite staff](/onsite/onsite-staff)).
3. **Vendors** build their menu and submit it. You review it on the [Approvals](/tap/approvals) page.
4. **Attendees** buy tickets and personalize them. You choose what to ask them on the [Personalization form](/tap/personalization-form). They can also top up online ahead of time.

### At the event

1. Entry staff log in to the PLVR Onsite app with an event code, scan the attendee's ticket, and bind a wristband to it.
2. Attendees top up at a station (cash or card) or in the app.
3. Vendors log in at their sales location, create an order, and scan the attendee's wristband to charge the Event Wallet.

### After the event

Review [Cashless activity](/tap/cashless-activity) and the [Spending report](/tap/spending-report), export sales data, and settle with vendors.

## Where to go next

> **[Top-up setup](/tap/top-up-setup)**
>
> Stations and payment methods.

> **[Vendors](/tap/vendors)**
>
> Vendors, sales locations, items, and login codes.

> **[Approvals](/tap/approvals)**
>
> Review vendor submissions.

> **[Wristbands onsite](/onsite/wristbands)**
>
> Look up and manage wristbands during the event.


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