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Welcome to the PLVR Business Portal guide. The portal is where you manage your organization, publish events, sell tickets, run promotions, and operate your event on the day. This guide is written for organizers, not engineers. It shows you what to set up, in what order, and who on your team should do it.

New here?

Start with Onboarding: sign up, create your organization, complete your profile and add your team.

Find your way in

Pick the view that fits how you think about your event.

By organizer type

What you need depends on the size and shape of your events.

Small events

Single-day events with one or two ticket types.

Mid-size events

Multi-tier ticketing, promo codes and tracking, and an onsite scanning team.

Festivals

Multi-day events with bundles, PLVR Tap cashless and a larger team.

Recurring and community events

Build an audience and bring people back, event after event.

By event phase

Follow your event through Before, During and After. PLVR Tap is an optional add-on to these phases.

Before

Set up, sell and promote.

During

Run the event on the day.

After

Review results and follow up.

By team role

See what each part of your team needs from the portal, from the roles overview.

Core team

Owners, admins and event managers.

Scanning team

Gate and onsite staff.

Data team

Sales, audience and reporting.

Marketing team

Promo codes, campaigns, tracking and affiliates.

Looking for a specific feature?

Use the Features tab for the reference by function. A few good starting points:

Events

Your event list, event page and registration.

Ticketing concepts

Sessions, ticket types, bundles, add-ons and release chains.

PLVR Tap

Cashless payments and wristbands.

Command Center

Run your event on the day.