Core team
Set up the organization, build events and tickets, and take them live.
Scanning team
Scanning, check-in, wristbands, top-up stations and the desk on event day.
Data team
Ticket sales, audience, spending, cashless activity and vendor settlement.
Marketing team
Promo codes, tracking links, affiliates, email campaigns, followers and RSVPs.
What each organization role can access
Every team member has one of these roles in your organization. The owner is the person who created it. See Team and roles for how to add people and change roles.
If you open a page your role does not allow, you see Access denied. Scanners are intended for ticket scanning in PLVR Scan, so most scanner work happens outside the Business Portal.
Roles in the table are organization roles. People who work at the event itself, such as gate, wristband and top-up teams, sign in with a login code instead. See Onsite staff and the Scanning team page.
Not sure where to start?
- New to the portal: read the Portal tour.
- Running your first event: follow the Quickstart.
- Prefer to follow the event timeline? See Guides by phase.