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This guide takes you from nothing to an organization that is ready to host events. Anyone can create an account, so you can start right away.
1

Sign up or log in

Create your account, or sign back in.
2

Create your organization

Choose a name, a public page address and an optional logo.
3

Complete your profile

Tell attendees who you are.
4

Add your team

Give teammates the access they need.
5

Create your first event

Get your event set up with PLVR.
6

Check everything before going live

A short checklist.

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Sign up or log in

Open the portal. You land on Welcome to PLVR Business with the line “Register or sign in and we’ll get started.” There is no separate sign-up form: the first time you sign in, your account is created. You can sign in in three ways:
  • Email. Enter your email address and select Continue (on a phone, select Continue with Email first). The button stays disabled until the address looks valid. We send a 6-digit code to that address.
  • Apple. Select the Apple button.
  • Google. Select the Google button.
If you chose email, the next screen is Enter your verification code, showing the address it was sent to. Type the 6 digits; the code is checked as soon as you enter the last one. If it does not arrive, wait for the 60-second countdown to finish and select Resend. To use a different address, select the back arrow. By signing in you accept the Terms of Use and Privacy Policy, which are linked at the bottom of the screen. Once you are in, you see a short welcome (“Welcome home” on your first visit, “Welcome back” afterwards).
Use the same sign-in method and the same email address each time. See Common problems if you cannot find your organization.

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Create your organization

An organization is the account your events are hosted under. If you do not belong to one yet, you go straight to Create your organization after signing in, with the message “You’re not part of any organization yet. Create one to start hosting events.” You can also open this form at any time from the account menu by selecting Create organization, for example to set up a second organization. In that case the page reads “Set up another organization to host events under.” and Back to dashboard at the top takes you back.

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Rules for the page URL

  • 3 to 60 characters.
  • Lowercase letters, numbers and hyphens only.
  • Must start and end with a letter or number.
  • Must not already be taken.
  • Some IDs are reserved and cannot be used, including login, logout, settings, organization, admin, official, support, help and plvr. The form says “This ID is reserved, please choose another”.
You cannot change the page URL after your organization is created. Check it before you select Create organization. You can change your organization’s name and other details later.
At the bottom, Owner shows the email address you are signed in with. That account becomes the owner of the organization. If it is the wrong one, select Change account, sign in with the right one, and you come straight back to this form. Select Create organization. You see “<name> created” and arrive in your new workspace.
If you start filling in the form and then try to leave, the portal asks you to confirm so you do not lose your entries.

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Complete your organization profile

Your profile is what attendees see on your public organizer page. Open Organization in the header and fill in what you can:
  • Your logo (if you skipped it) and organization name.
  • About My Organization, a short description in your own words.
  • Optional extras: a featured event, website and social links, a WhatsApp or Telegram group, music profiles, venue information, an accent color, and whether to show attendee numbers.
Select Save when you are done. Every field is explained in Organization settings.

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Add your team

Open Team in the header, select Add, and enter each person’s name, email and role. You choose from: You, as the owner, always keep full access. Choose the lowest role that lets each person do their job: door staff only need Scanner. You can change a role or remove someone at any time. See Team and roles.

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Create your first event

Creating an event is not self-service yet. When your organization has no events, the Events page shows “No events yet” with the message “To create an event, contact partners@plvr.io”. Select the address to copy it, then email the partners team to get your event set up. Once PLVR has created your event, it appears on your Events page and you can start working on it. See Events overview.
The portal does not ask you to connect a payment account or complete a verification step during onboarding. If anything about getting paid or approval to sell applies to your organization, the partners team will tell you when you contact them.

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Before you go live

When your event appears in your list, work through this checklist:
1

Build the event page

Open the event, go to Event Editor, review the public page, and select Save Event. Nothing is published until you do. See Event editor.
2

Set up tickets

Check your ticket types and prices under Tickets. See Ticket management.
3

Add checkout questions (optional)

Ask attendees for extra details with the Registration form.
4

Choose the event status

On the Events page, use the status menu on the event’s row to choose Public, Private or Inactive. See Event status.
5

Preview as an attendee

Select View event to open the public page and check it the way attendees will see it.
6

Invite your door team

Add anyone who will scan tickets as a Scanner on the Team page.

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Common problems

The page says Access denied with a Back to home link. Your role in this organization does not allow that page, or you are signed in to a different organization. Select Back to home, check the organization shown in the account menu, and switch if needed. If you are in the right organization, ask an owner or admin to review your role. See Team and roles.
You are probably signed in with a different account than the one your team used, for example a different email address, or Apple or Google instead of email. Log out from the account menu and sign in with the account your organization was set up under. When you create a new organization, Owner shows which account you are using, and Change account lets you switch.
Sign in using the same email address they added. Then open the account menu: every organization you belong to is listed with your role, and you can select it to switch.
Names must be unique. Add a word that makes yours distinct, such as your city or “Events”, and try again.
Choose a different page URL. Add a hyphen and a word, for example your city. Reserved words such as admin, support and help cannot be used.
The ID must be 3 to 60 characters of lowercase letters, numbers and hyphens, starting and ending with a letter or number. For logos, you see “Invalid file type. Only JPG, PNG and WEBP are allowed.” or “File is too large. Maximum size is 5MB.” if the image does not fit the rules.
Check your spam folder, wait for the 60-second countdown, then select Resend. Make sure the address shown under Enter your verification code is spelled correctly; if not, select the back arrow and re-enter it.
You may see “Sign in failed, please try again”. Try again, or continue with your email address instead.
The page URL is fixed when the organization is created. If you need a different one, create a new organization from the account menu.

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What next