Two kinds of questions
The questions are shown in two tables, each with the columns Question, Required and Status.- Preset Questions: common details PLVR already knows how to collect.
- Custom Questions: questions you write yourself.
Add a preset question
Under Quick add, select a button for the detail you want. Buttons only appear for questions you have not added yet, and may include Gender, Nationality, Phone Number, Date of Birth and Identity Document. You see “<question> question added”, and the new question is set to required.Create a custom question
1
Select Custom question
The button is at the right of the Quick add row. A panel titled Create Custom Question slides in.
2
Fill in the question
- Question*: required.
- Description: optional help text.
- Answer Type*: Text, Number, Single choice or Multiple choice.
- Options*: shown for single and multiple choice. Add one option per line with Add Option. At least one option is required, and you can remove options once you have more than one.
- Required: switch on if buyers must answer.
3
Save
Select Save. You see “Question saved” and the question appears under Custom Questions.
Manage existing questions
- Required. Use the switch in a row to mark a question required or optional. You see “Marked as required” or “Marked as optional”.
- Status. Choose Active or Inactive from the dropdown. Inactive questions stay in your list but are no longer asked. You see “Question is now active” or “Question is now inactive”.
- Order. Drag a row by its handle to reorder. Presets and custom questions are ordered separately, within their own table. You see “Question order updated”.
Name and email are always collected. Their Required and Status controls are locked, and selecting them shows “Cannot modify required status for system fields”.