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The Personalization Form controls the identity questions attendees answer when they personalize or claim a ticket, before their wristband is bound to it. It’s listed in the event sidebar and only appears for events with PLVR Tap enabled. It works like the registration form, but it is a separate form with its own questions.

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Add questions

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Quick add

Click one of the Quick add buttons to add a standard question. Each is added as required, and the button disappears once added:
  • Gender
  • Nationality
  • Phone Number
  • Date of Birth
  • Identity Document

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Custom questions

1

Click Custom question

A Create Custom Question panel opens.
2

Describe the question

  • Question (required)
  • Description (optional)
  • Answer Type (required): Text, Number, Single choice, or Multiple choice
  • Options (for the two choice types): add at least one option, using Add Option
  • Required switch
3

Save

The question appears under Custom Questions.

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Manage your questions

Questions are listed in two tables, Preset Questions and Custom Questions. Each shows Question, Required, and Status.
  • Required: use the switch to make a question required or optional.
  • Status: set a question to Active or Inactive. Inactive questions are not asked.
  • Order: drag the handle on the left of a row to reorder questions within its table.
Attendees’ names and email are always collected as fixed fields, so they aren’t listed here.