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The Ticket Report page lists each ticket and add-on sold for an event, with who bought it, when, and how much it earned. Open it from the event’s navigation.

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Summary cards

The cards at the top give a quick snapshot of the event:
  • Total Revenue: revenue in the event currency.
  • Tickets Sold: tickets sold out of the total available.
  • Personalization Progress: personalized tickets out of the tickets that require personalization. This card only appears when the event requires personalization.
  • Add-ons Sold: add-ons sold out of the total available. This card only appears when the event has add-ons.

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Filter the report

Use the filters above the table to narrow the list. On small screens they sit behind a filter button.

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Read the table

Each row is one ticket or add-on. The table shows:
  • Date & Time: when the order was placed.
  • User: the buyer’s name and email. A small country flag appears next to the name when the order’s country is known. Hover over it to see the country name.
  • Session: the session the ticket belongs to. Hidden when the event has only one session.
  • Item: the ticket or add-on name. Add-ons are labeled Add-on, and tickets bought as part of a bundle show the bundle name underneath.
  • Promo Code: the promo code used, if any.
  • Revenue: revenue for that item, with the event currency in the column header.
  • Affiliate Code: the affiliate code attached to the order, if any.
  • Payment Method: how the buyer paid.
For events that require personalization, an icon beside the item name shows the status:
  • A yellow warning icon means Personalization Required.
  • A green check icon means Personalized.
Use Rows per page (10 to 50) and the page arrows at the bottom of the page to move through the list. The total number of items is shown on the bottom left.

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Export to CSV

Select Export to download the report as a CSV file. The export respects the filters you have set, so apply a date range, session, item, or email search first if you only want part of the data. While the file is being prepared, the button reads Exporting….
To see which promo codes or affiliates are driving sales, filter by item and check the Promo Code and Affiliate Code columns, or see Promo Codes and Affiliates.